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Delivery Order vs. Tax Invoice
Delivery Order vs. Tax Invoice

What's the difference and why they should be 2 different documents

Jeffrey Meese avatar
Written by Jeffrey Meese
Updated over a week ago

What is a Tax Invoice

A tax invoice is a document that lists the products of a sales transaction with a statement of the sum due for the products. This is an important document as it is a proof of transaction between the Supplier and the Customer. Apart from detailing the goods and services provided, it should also contain info regarding the amount payable by the Customer.

Every market has different requirements, but in Singapore for example, in addition to the invoice number, invoice date, Supplier and Customer, it must also include:

  1. GST/Tax Number and Company Registration Nuber

  2. Detailed product description - Product name, SKU number, unit price, quantity and total amount

  3. Payment details - Legal name of the Supplier and bank details

  4. Total payable amount inclusive of tax

What is a Delivery Order

On the other hand, delivery orders (DO) are usually issued to Customers when the products are being delivered to them and it serves as proof of delivery. While it is important for DO to have all the info regarding the order, unlike tax invoices, financial info such as product prices are not essential on a DO.

Some of the key info on OrderEZ's DO includes:

  1. Order Number

  2. Customer's address

  3. Delivery Instructions

  4. Information about products to be delivered - Product Name, SKU Number and Quantity

Why they should be 2 different documents

It is common for Suppliers to have different trade prices for different Customers. Hence, product pricing can be a piece of sensitive info that you want to include only in the tax invoice and not the DO.

Additionally, the purpose of a DO is to document what products are being delivered to the Customer, while the purpose of the tax invoice is to serve as payment advice. Omitting the product prices and payment info details on the DO can ensure that you have a cleaner and clearer document presented to the Customer at the point of goods receipt to help them check against the physical goods delivered.

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