When your orders come in - marking it received and ensuring it's complete is streamlined. What you received in the end not the same as what you had placed? No stress - we automatically ensure your accounts team will only pay for what you received - follow along below!
Video Rundown - Web
Video Rundown - Mobile
Receiving and Completing an Order - Web
Start by locating your order on the Orders tab, in the History sub-tab - and click on it.
You'll want to compare to order subtotal here to the invoice you received from your supplier.
Click Complete Order and a dialogue will pop up asking you if your invoice matches the order.
This is where you'll want to upload the invoices, compare the two numbers, and answer the Does the invoice match the order? question.
If the subtotals are the same - click Yes.
If the subtotals differ - click No.
By selecting no - that will send the invoice to processing to ensure the order (and what is sent to your accounts team) is exactly what you received.
Viola - your job is done!
Receiving and Completing an Order - Mobile
Start by locating your order on the Orders tab and click on it.
You'll want to compare to order subtotal here to the invoice you received from your supplier.
Click Complete Order and a dialogue will pop up asking you if your invoice matches the order.
This is where you'll want to upload the invoices, compare the two numbers, and answer the Does the invoice match the order? question.
If the subtotals differ - click No.
By selecting no - that will send the invoice to processing to ensure the order (and what is sent to your accounts team) is exactly what you received.
To upload the invoice, select on the icon under invoices, click take a photo (or select a photo from your gallery) and you will be able to scan the invoice.
Select Next followed by Done - or continue scanning pages if there are multiple pages.
Click Confirm Delivery - and your job is done!