1) You used the onboarding link to set up your freemium OrderEZ account.

2) Upon completing the form, you were able to log in but are not able to see any products!

Possible scenario: Upon completion of the account opening form, you may have not accepted the Supplier's Terms & Conditions at the final step. Let's fix that


Before proceeding with the next steps, please ensure that you are logged out of OrderEZ.

1. From the original onboarding email, click on the "Start Onboarding" button.

2. You will be re-directed to the account onboarding form on your web browser. Instead of creating another account, click on the "Sign In" button to sign in.

3. After signing in, ensure that you have completed ALL the steps of the onboarding process: Setting up your Outlet info, Contact info and accepting the Terms & Conditions before you click on "Complete and Connect".

Outlet Info

Contacts Info

Read and Accept Terms & Conditions before clicking on "Complete and Connect"

4. Upon completing the account onboarding form, you will be brought directly to your product feed, where you can see all the products and prices pre-configured by the Supplier and start placing your first order.


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