Outlet Outpost

Home to everything you need to know about how to run your bar, restaurant, cafe, hotel, corporate kitchen, or office using OrderEZ.

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45 articles in this collection
Written by Kelsey Koh and Mark Epchteine
Orders

Overview of Orders

Everything you need to know about Orders on OrderEZ
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Written by Kelsey Koh
Updated over a week ago

Types of Orders

One off or weekly standing, we can do all the orders you'd ever want.
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Written by Kelsey Koh
Updated over a week ago

Creating New Orders

Placing new orders for your Outlet can be as easy as adding to cart and hitting the submit button.
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Written by Kelsey Koh
Updated over a week ago

Editing Orders as an Outlet

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Written by Kelsey Koh
Updated over a week ago

Completing an Order

Every story has a beginning and an end, Completed is the end of your order's lifecycle and what lets everyone know it's done and dusted.
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Written by Mark Epchteine
Updated over a week ago

Action Needed Guide

How to resolve orders that require attention due to discrepancies
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Written by Mark Epchteine
Updated over a week ago

Cancel An Order

Entered a wrong order? No worries, you can cancel it and start over
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Written by Kelsey Koh
Updated over a week ago

Disputing Order

What to do when something went wrong with an order.
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Written by Kelsey Koh
Updated over a week ago

Resolve Disputed Order

Resolve the dispute to let everyone (eg. your accountant) know that we've sorted things out.
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Written by Kelsey Koh
Updated over a week ago

Reordering

Want to have another go at the declined order from last week or order the same thing from the same supplier every time?
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Written by Kelsey Koh
Updated over a week ago

Offline Order

Receive an order from a Supplier not in OrderEZ, or buy a new product from an existing Supplier? That's when you need to log offline orders!
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Written by Kelsey Koh
Updated over a week ago