Outlet Outpost

Home to everything you need to know about how to run your bar, restaurant, cafe, hotel, corporate kitchen, or office using OrderEZ.

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31 articles in this collection
Written by Kelsey Koh

FAQ for Trial Outlet

The answer to all your questions! Can't find the answer here? Simply reach out to us at demo@orderez.co or hit the chat in the bottom right.
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Written by Kelsey Koh
Updated this week

My Supplier invited me to onboard OrderEZ, what’s that?

What do you when you receive an onboarding link from your Supplier via OrderEZ
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Written by Kelsey Koh
Updated over a week ago

Outlet Group Information

Set up some basic information about your outlet.
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Written by Kelsey Koh
Updated over a week ago

Managing Your Supplier's Contact

Keep OrderEZ up to date so the entire team knows you to contact at each of your suppliers in case of questions or problems.
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Written by Kelsey Koh
Updated over a week ago

My supplier is using OrderEZ for order management, what now?

A basic intro of what's in it for you as a freemium outlet
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Written by Kelsey Koh
Updated over a week ago

Outlet - The beginning

Your OrderEZ journey starts here!
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Written by Kelsey Koh
Updated over a week ago

Outlet Process

Here's a quick outline of the purchasing process for Outlets on OrderEZ.
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Written by Kelsey Koh
Updated over a week ago

Outlet Group Permission

Manage all your outlets from one login!
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Written by Kelsey Koh
Updated over a week ago

Outlet Group Information

Set up some basic information about your bar, restaurant, cafe.
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Written by Kelsey Koh
Updated over a week ago

Approvals and Purchase Limit

Approval workflows, because sometimes you just want to delegate but still have some control.
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Written by Kelsey Koh
Updated over a week ago

Setting Users and Roles for Outlet

Managing user info, roles and permission
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Written by Kelsey Koh
Updated over a week ago

Connecting to Suppliers

Who do you purchase your products from and how do they get into OrderEZ?
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Written by Kelsey Koh
Updated over a week ago

Types of Suppliers

Different types of Suppliers in OrderEZ have slightly different features
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Written by Kelsey Koh
Updated over a week ago

Adding New Suppliers

When you cannot find the Supplier in OrderEZ, it doesn't mean you cannot place orders with them - Learn how to add new Suppliers!
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Written by Kelsey Koh
Updated over a week ago

Connection Request

What it means and what to do when a supplier would like to connect.
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Written by Kelsey Koh
Updated over a week ago

Managing Product Visibility

Why can't I see some products from my Supplier?
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Written by Kelsey Koh
Updated over a week ago

Types of Orders

One off, weekly standing, scheduled in advance we can do all the orders you'd ever want.
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Written by Kelsey Koh
Updated over a week ago

Overview of Orders

Everything you need to know about Orders on OrderEZ
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Written by Kelsey Koh
Updated over a week ago

Creating New Orders

Placing new orders for your Outlet can be as easy as adding to cart and hitting the submit button.
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Written by Kelsey Koh
Updated over a week ago

Completing an Order

Every story has a beginning and an end, Completed is the end of your Order's lifecycle and what let's everyone know it's done and dusted.
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Written by Kelsey Koh
Updated over a week ago

Cancel An Order

Entered a wrong order? No worries, you can cancel it and start over
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Written by Kelsey Koh
Updated over a week ago

Disputing Order

What to do when something went wrong with an order.
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Written by Kelsey Koh
Updated over a week ago

Resolve Disputed Order

Resolve the dispute to let everyone (eg. your accountant) know that we've sorted things out.
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Written by Kelsey Koh
Updated over a week ago

Reordering

Want to have another go at the declined order from last week or order the same thing from the same supplier every time?
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Written by Kelsey Koh
Updated over a week ago

Offline Order

Receive an order from a Supplier not in OrderEZ, or buy a new product from an existing Supplier? That's when you need to log offline orders!
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Written by Kelsey Koh
Updated over a week ago

Reports

Learn how reports can help you make business decisions efficiently!
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Written by Kelsey Koh
Updated this week