The delivery fee and minimum order amount feature work hand-in-hand to help you manage your operational cost. Set up your default delivery fee and it will be automatically added to the order when the minimum order amount is not reached. You can still edit it on a single order level.


tl;dr - Delivery Fee

(1) Set up your delivery fee on the Supplier Setting page

(2) You can add or edit the delivery fee on a single order level

(3) Delivery fee will automatically be applied to orders that do not meet the minimum order amount

(4) Delivery fee flows into Xero as a separate line item


Setting up the delivery fee

To set up the delivery fee, navigate to the Supplier Setting page and scroll down until you see "Delivery Fee". Enter the delivery fee and click on "Save Changes".

Adding/Editing the delivery fee of an order

You can also add or edit the delivery fee of an individual order when you edit the order.

Application of delivery fee

The delivery fee will be included in the order automatically whenever the order amount falls below the minimum order amount set on the Supplier Setting page and removed when the order amount is above the minimum order amount. However, the delivery fee can be edited on a single order level, overwriting the default set amount.

Example: You have a minimum order amount of $100 and a delivery fee of $15.

  • When an Outlet place an order of $99.90 (excluding tax), the delivery fee applied is $15

  • When an Outlet place an order of $100 (excluding tax), the delivery fee applied is $0.


Pro-tip: Have a default delivery fee for all your orders, regardless of order amount? Set your minimum order amount to $0 and delivery fee to >$0 and the delivery fee will be added to all your orders


Xero integration

Just like any other orders, the draft invoice will be created in Xero when the order is accepted. The delivery fee will flow into Xero as a separate line item and you can map where that goes on your Chart of Accounts in the Xero Integration settings.

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