Imagine this: You run a small cosy cafe called "Robo Coffee" and you order your coffee beans from your Supplier "Get Roasted". You usually drop a WhatsApp message to the sales rep with details of your orders and wait for the products to be delivered. One fine morning, you received an email looking like this...

This is not a spam email, so don't archive or delete it!

"Get Roasted" is now using OrderEZ to process their orders and they have added you as their Outlet (ie. their customer), which means you get a Freemium account for OrderEZ. Here's what to do next:

1. Claim your account

Set up your Freemium account so that you can start sending your orders to Get Roasted using OrderEZ. To do so, click on the "Claim your Account" button in the email. You will be brought to the page to set a new password.

After setting your password, go to to login. The username is your email address where you got the email in the first place.

2. Request for the sign-up link again

If you receive an error when trying to set your password, chances are the sign-up link has expired. You can request a new sign-up link again and you will be prompted to provide your email address. Enter your email address and the new email to reset your password will be sent to your mailbox.

After you have claimed your Freemium account and successfully logged in, you will land on the Product page, where you will see the full list of products from Get Roasted. You can place orders here by adding the products into the shopping cart and checking out. For more information, do check out "Creating New Order".

With the Freemium account, you will also have full visibility of all your ongoing and completed orders from Get Roasted. This means you know whether your order has been accepted, declined, or scheduled for delivery (ie no more hoping and praying to receive them on time because you now know exactly when they are coming!). Find more about the different types of orders in OrderEZ here.

Aren't you glad that your Supplier made this wonderful decision to come onboard with OrderEZ? Do you know that you can also come on board as a Premium Outlet, which includes additional features? Schedule a demo with the OrderEZ team now!

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