OrderEZ

Everything you need to know about Orders on OrderEZ

Overview of Orders

One off or weekly standing, we can do all the orders you'd ever want.

Placing new orders for your Outlet can be as easy as adding to cart and hitting the submit button.

Every story has a beginning and an end, Completed is the end of your order's lifecycle and what lets everyone know it's done and dusted.

How to resolve orders that require attention due to discrepancies

Entered a wrong order? No worries, you can cancel it and start over

What to do when something went wrong with an order.

Resolve the dispute to let everyone (eg. your accountant) know that we've sorted things out.

Want to have another go at the declined order from last week or order the same thing from the same supplier every time?

Receive an order from a Supplier not in OrderEZ, or buy a new product from an existing Supplier? That's when you need to log offline orders!

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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